Membrane Agency

We staff your operations with AI.

We find the agent jobs that fit your processes, onboard agents into them, and only charge for jobs being done.

L2 · AGENT JOBS
§01    DISCOVERY

  PROCESS-FIRST

Find agents for jobs,
not jobs for agents.

We start with your processes, not with an agent. We map what's actually happening across your stack, define the specific jobs an agent could own end-to-end, then source the right agent for that exact job. The job comes first; the agent comes to fit it.

01 · OBSERVE
We watch real signals across your stack — tickets, threads, manual handoffs, recurring work.
02 · DEFINE
We turn those signals into clearly-scoped jobs you can hire — with measurable outcomes.
03 · APPROVE
You decide which jobs to staff before any agent shows up.
B / DISCOVERED · CANDIDATE JOBS   5 QUALIFIED
AP three-way match
NetSuite + Slack #finance-ops
~340 cases/mo
Refund eligibility triage
Zendesk routed manually to T2
~840 refunds/mo
Inbound SDR enrichment
HubSpot + Apollo lookups
~1,200 leads/mo
Customer data reconciliation
CRM ↔ billing ↔ analytics drift
~70/wk new
Cross-system follow-through
Gmail + Slack + Linear cold threads
~340/mo cold
§02    INTEGRATION

  FULL CONTEXT

We wire agents into your business.

Each agent arrives connected to the systems it needs, the processes it runs, the rules it follows, and the knowledge it references — because we did that work first. Connecting tools, defining triggers, encoding policies, loading context. The agent is productive from the first ticket, not from week three.

01 · STACK
Tools, APIs, file systems, internal services — whatever the job touches.
02 · PROCESSES
Triggers, escalations, approvals — the workflow the agent runs inside.
03 · RULES
Policies, SLAs, compliance, hard boundaries — what the agent will and won't do.
04 · KNOWLEDGE
Docs, history, prior decisions — the context an experienced employee would carry.
B / AGENT WIRING · A.JOB.001   READY
01 · STACK NetSuite Stripe Slack Zendesk 02 · PROCESSES Approval flows Escalations Triggers Handoffs 04 · KNOWLEDGE Internal docs Prior tickets Decision logs Examples 03 · RULES Policies SLAs Compliance Hard limits AGENT A.JOB.001
§03    PRICING

  USAGE-BASED

Pay only for jobs being done.

No platform fee. No committed spend. No seat licenses. You're billed per agent job in production — once a job is live and doing work in your business. Jobs in earlier stages aren't billable.

01 · NO PLATFORM FEE
No subscription, no minimum, no per-agent license.
02 · PER JOB
A clear price per agent job, billable while it's live in production.
03 · STAGES = $0
Jobs in discovery, setup, or onboarding don't show up on your invoice.
B / METER · DEC 2026 · LIVE   METERING
AGENT JOB
STAGE
BILLED
AP three-way match
● PRODUCTION
$1,200
Refund eligibility triage
● PRODUCTION
$1,800
Inbound SDR enrichment
● PRODUCTION
$900
Customer data reconciliation
○ ONBOARDING
$0
Cross-system follow-through
○ TRIAGE
$0
DEC TOTAL · 3 JOBS IN PRODUCTION
$3,900
NON-PRODUCTION JOBS
2 · NOT BILLABLE $0
§04    FAQ

  HONEST ANSWERS

Predictable questions, honest answers.

Q01  · CONSULTING

Are you a consultancy?

No. Consultancies charge to tell you how to do AI — strategy decks, roadmaps, training. We charge only when agents are doing actual work in your business, and only as long as they keep doing it.

No deck on a shelf, no roadmap that never ships. Either an agent does work in your business, or you don't pay us.

Q02  · PLATFORM

Are you an AI agent platform?

Not quite. Agent platforms hand you tools to build agents — assuming you already know which agent to build. We start by finding the jobs your business has, then bring in the agent that can do each one well.

If you have engineers who want to build their own agents, a platform fits. If you want the work done, that's us.

Q03  · AGENTS

Are you selling AI agents?

No. The market already has plenty of agents. We find the ones that fit your stack, your processes, and your context — and run them in your business. You don't need another agent to evaluate; you need work getting done.

We're vendor-neutral on the agent itself. Whatever model, framework, or runtime works best for the job — that's what we bring in.

Q04  · EXISTING AI

What if we've already invested in AI tools?

Keep them. Most of our work covers long-tail processes that don't fit existing tools — workflows specific to your stack, custom approval flows, cross-system reconciliations, things vendors haven't shipped yet. We sit alongside whatever you've already deployed.

If you've built internal AI workflows, our agents can call them as tools. If you've licensed a vendor agent for a specific category, we don't compete there.

Q05  · PRICING

How does pricing actually work?

Per agent job in production, agreed up front. Each job has a clear price tied to the work it does — usually a function of complexity, integrations, and supervision needs. You're billed for jobs that are live in your business, not for jobs in earlier stages.

No platform fee. No seat licenses. No minimum commit. Jobs in discovery, setup, or onboarding don't show up on your invoice.

Q06  · GUARANTEES

What if it doesn't work?

Two backstops. First: we don't ship a job until you approve it works during a trial period — billing only kicks in when the agent meets the success criteria you set. Second: if a deployed job stops performing in production, we fix it on our time, not yours, until it does. If it can't be made to work, we shut it down and the meter goes back to $0.

Q07  · MEMBRANE

How does this relate to Membrane?

Membrane is the integration platform — it connects to 100k+ APIs and lets you wire AI agents into any system. Membrane Agency is the productized service on top of it: we use Membrane to do the actual work of finding, scoping, wiring, and running agent jobs in your business.

If you already use Membrane and want to manage your own agents, you can. If you'd rather have someone do it for you, that's us.

§05    NEXT STEP

  READY · LIVE

Ready to staff your first agent job?

Book a discovery call. We'll map a few candidate jobs in your stack and tell you which ones are worth staffing first — no commitment, no slide deck.